Shipping

  • Shipping Delays

    Orders are currently experiencing delays in processing and shipping. We are working as fast as possible to ship your order.

  • Shipping Rates and Timeframes

    Canada Shipping Only.

    Methods & Timelines

    Orders are currently experiencing delays in processing and shipping. We are working as fast as possible to ship your order.

    Taxes/Duties: All orders shipped to Canada may be subject to import duties and taxes that are levied and collected during checkout. There will not be any additional costs billed upon delivery.

    CAN PO Box Shipping:  We are unable to service PO Boxes at the moment. Please make sure to enter a physical address to avoid any issues with your shipment. 

    Economy Order Processing: Allow 1-2 business days (excluding weekends & all U.S. federal holidays) for processing before order ships from our warehouse.

    Delivery Time: Time begins calculating once order has shipped from the warehouse. Please allow 24 hours for your tracking number to update from when the order has shipped.

    Expedited shipping is temporarily unavailable. 

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  • How do I get free shipping?

    Join the My Element loyalty program for free shipping and other awesome perks. Click here to sign up!

  • How do I check my order status?

    Please visit our Order Status and Returns Page to check the current status of your order by clicking here

    Please Note: Orders can take 1-3 business days to process before shipping depending on your selected shipping method.

  • When will my order ship?

    Orders placed with a standard shipping method will take 2-3 business day to process. If you selected an expedited shipping method, the processing time is 1-2 business days.

    Delivery Timeframe begins calculating once order has shipped from the warehouse.

    Please Note: Orders are currently experiencing delays in processing and shipping. We are working as fast as possible to ship your order.

  • Can I ship my order to a PO BOX?

    Unfortunately, we are unable to service PO Boxes at the moment. Please make sure to enter a physical address to avoid any issues with your shipment.

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